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TABLE OF CONTENTS:
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SECTION 1:      Technical Support Contact Information
SECTION 2:      Last Minute Changes/Addendums
SECTION 3:      Frequently Asked Questions

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SECTION 1: Technical Support Contact Information
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If you require hints for Deathkeep, you may contact the SSI hint
line at: 900-737-HINT.  The SSI hint line can be reached 24 hours
a day, 7 days a week. Each call costs 95 cents for the first minute
and 75 cents for each additional minute. You must be 18 years
or older to call.

SSI provides technical support on these online services:

America Online
E-Mail:                  STRATSIM
SSI Files/Discussion:    Keyword: SSI

GEnie
E-Mail:                  SSI.SUPPORT
SSI Files/Discussion:    Game Publishers Forum (type: SCORPIA)

CompuServe
E-Mail:                  76711,250
SSI Files/Discussion:    GO GAMAPUB

World Wide Web
http://www.ssionline.com

Internet
ssi.tech@genie.geis.com
76711.250@CompuServe.com

You may also fax your questions to SSI technical support at:
408-737-6814 (attn: technical support).

Patches and downloads to update most of our products, as well as
product demos and announcements may be obtained from the SSI BBS.
For 9600 baud modem users, the SSI BBS may be contacted at:
408-739-6137.  2400 baud modem users should use the following
number: 408-739-6623.  Your communication software needs to be
set at N,8,1 and you must have a 100% compatible Hayes modem.
Canadian customers may contact our Canadian Affiliate board
at: 403-473-9131, 403-476-2088, 403-473-2025, 403-472-0178.

You may contact SSI Technical Support by phone at: 408-737-6850 from
11:00 a.m. to 5:00 p.m. Pacific time, M-F (excluding holidays).
Please note that no hints are given out on the technical support lines.


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SECTION 2: Last Minute Changes/Addendums
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A note to users of video card brands which are not fully Direct
Draw compliant:  Please note that DeathKeep utilizes Microsoft's
Direct Draw drivers for drawing routines. Some video card brands
have circulated their own drivers which emulate Direct Draw but
will not work when Direct Draw is installed on the system. If
you experience graphic glitches in other applications after
installing DeathKeep and Microsoft's Direct Draw drivers, you
may wish to remove Direct Draw and reinstall your video card's
proprietary drivers.

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SECTION 3: Frequently Asked Questions
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1) QUESTION: Why is it that when I put things in my right hand
on the backpack screen the object appears in my left hand on the
character strip?

ANSWER: On the backpack screen, the hand and belt pouch boxes are
reversed from what they show on the character bar.  The hand and
belt pouch boxes on the backpack screen do not match.

2) QUESTION: When I push the jump key, my character does not seem
to jump very high or far, why is this?

ANSWER: Characters do not jump very high or far until they locate
magical items which assist them such as Boots of Leaping. Please
note however, that the character will jump farther if the character
is moving forward and jumping at the same time.

3) QUESTION: Why can't I drop items from the inventory screen?

ANSWER: The character cannot drop items if the character is
standing on an item, or has already dropped an item in the
square that they are standing on. You will need to move the
character to another square in order to drop the next item.
Also, characters cannot drop items on sloped surfaces.

4) QUESTION: I have a 486-66 and the game runs slowly. Also,
the music and cinematics break up and are choppy; why is this
happening?

ANSWER: During testing it was noted that some base platforms
(486-66's) did not perform at optimal speeds during gameplay.
Deathkeep utilizes a real-time 3D game engine which demands a
high level of system performance from your computer. Game
performance will vary depending on the brand/speed of your
video card and CD ROM drive. Faster video cards and CD ROM drives
will produce more fluid cinematics and game play. Adding
more memory to your system will also increase game performance.
Turning off music will also speed-up game performance (this may be
done by pressing CTRL-M).

If you use a 486-66, you may copy some key game files to your
hard drive that Deathkeep frequently utilizes during gameplay.
To do this, use the following instructions:

- Create a folder in your DeathKeep folder entitled GLOBALS.
  To do this, open the DeathKeep folder on your hard drive. From
  the FILE menu, choose NEW, and then FOLDER. Name this
  folder: GLOBALS.
- Next, copy all files from the GLOBALS directory which is
  on your DeathKeep CD to the GLOBALS directory which you
  created on your hard drive.
- Launch DeathKeep from your hard drive using the DeathKeep
  icon.

5) QUESTION: My system does not have a sound card, will DeathKeep
run without one?

ANSWER: No, DeathKeep requires a sound card to run. DeathKeep will
not work if a sound card is not installed.
