S I E R R A

Hoyle® Card Games 4
Version 1.0.0.0
July 7, 2000

README file
_________________________________________________________________

ABOUT THIS DOCUMENT

Thank you for purchasing Hoyle Card Games.

This file contains information that you can use to help solve any technical difficulties you may encounter using the program.

IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as this game.

If you are experiencing a problem while playing the Internet games on this CD please do not call the Sierra Technical Support number.  For Internet support, email technical support, wonsupport@sierra.com, or visit the WON.NET web page at http://won.net.
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TABLE OF CONTENTS

SECTION 1 - HARDWARE REQUIREMENTS
SECTION 2 - INSTALLATION PROCEDURES
SECTION 3 - CONTACTING SIERRA
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SECTION 1 - HARDWARE REQUIREMENTS

REQUIRED:
	Pentium PC 133 or higher
	Windows 95, 98, Millennium Edition(ME), or 2000
	16 MB RAM
	4x CD-ROM
	640x480 @ 16-bit Color
	60MB Hard Disk Space

RECOMMENDED FOR BEST PERFORMANCE:
	Pentium II PC
	Windows 98, Millennium Edition(ME), or 2000
	32 MB RAM
	4x CD-ROM
	640x480 @ True Color
	60MB Hard Disk Space

_________________________________________________________________

SECTION 2 - INSTALLATION PROCEDURES

IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as installing or running this game.

Insert the game CD.  You are automatically prompted to install or run the game.  Alternatively, you can run SETUP.EXE directly from the top-level of the game CD.

To uninstall the game, double-click the uninstaller icon found in the Hoyle Card Games group (in the Hoyle group of the Start Menu).  Alternatively, you can uninstall Hoyle Card Games by doing the following: click the Start menu, click Settings, click Control Panel, and then double-click on the Add/Remove Programs icon.
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SECTION 3 - CONTACTING SIERRA

A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information


A) Customer Service, Support, and Sales
----------------------------------
United States   

U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week

International Sales:  (425) 746-5771 
Hours: Monday-Friday 8 AM to 4 PM PST
FAX: (916) 939-1010     
        
Sierra Direct                           
P O Box 629001
El Dorado Hills, CA 95762-9972          
                
Email: customer.support@sierra.com
http://www.sierra.com


United Kingdom

Havas Interactive 
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK. Add "ATTN.: Returns."
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire                      
RG2 0BS United Kingdom          


France

Havas Interactive France
32, Av de l'Europe 
Bât Energy 1 (2e étage) 
78 140 VELIZY-Villacoubaly
France

Téléphone: 01-30-67-90-50
Lundi au Jeudi de 10h à 19h
Vendredi de 10h à 18h
Fax: 01-30-67-90-65


Germany

Havas Interactive       
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10h - 19Uhr
Fax: (0) 6103-99-40-35

Robert-Bosch-Str. 32
D-63303 Dreieich
Germany 



On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:        GO FRSIERRA
Internet USA:             http://www.sierra.com
Internet United Kingdom:  http://www.sierra-online.co.uk
Internet France:          http://www.sierra.fr
Internet Germany:         http://www.sierra.de

Disk and or Manual Replacement:         

Product Returns*:
Havas Interactive
Sierra On-Line Returns
4100 West 190th Street
Torrance, CA  90504

Havas Interactive
Sierra On-Line CD/Doco Replacement
4100 West 190th Street          
Torrance, CA  90504                             
                
NOTE: To replace your cd(s) please send only the damaged cd and copy of your dated Receipt, if less then 90 days.  After 90 days please include a $10.00 handling fee along with the cd(s).  For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd.  Payment should be made at the time of your request.  Sorry, no credit cards.   

* Returns to this address valid in North America only.


B) TECHNICAL SUPPORT
-------------------------
North America

Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.

Sierra On-Line                          
Technical Support
P.O. Box 85006                  
Bellevue, WA 98015-8506 

Main: (425) 644-4343
Monday-Friday, 8:00 a.m.- 4:45 p.m.  PST 
Fax:   (425) 644-7697

http://www.sierra.com
support@sierra.com


United Kingdom

Havas Interactive offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions or contact us via our Internet or CompuServe sites.


Havas Interactive       
2 Beacontree Plaza,                     
Gillette Way,                   
Reading, Berkshire                      
RG2 0BS United Kingdom
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
http://www.sierra-online.co.uk


France

Havas Interactive France
32, Av de l'Europe 
Bât Energy 1 (2e étage) 
78 140 VELIZY-Villacoublay
France

Téléphone: 01-30-67-90-50
Lundi au Jeudi de 10h à 19h
Vendredi de 10h à 18h
Fax: 01 30 67 90 65

http://www.sierra.fr


Germany

Havas Interactive 
Robert-Bosch-Str. 32                    
D-63303 Dreieich                        
Deutschland                             
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10 - 19Uhr
Fax: (0) 6103-99-40-35
Mailbox: (0) 6103-99-40-35

http://www.sierra.de


Spain

Havas Interactive 
Avenida de Burgos 9                     
1º-OF2                                  
28036 Madrid
Spain

Teléfono: (01) 383-2623
de lunes a Viernes de 09:30 a 15:00 y de 16:00 a 18:30
Fax: 91 381 24 37 

Italy

Contattare il vostro distribotore.      


C) Sierra Warranty & Legal Information
-----------------------------------
Sierra's end user license agreement, limited warranty and return policy is set forth in the EULA.txt, found on the CD, and is also available during the install of the product.

Copyright (2000 Sierra On-Line, Inc.) 