Thank you for playing Bluewater Hunter!  We hope you enjoy it and have provided some trouble shooting advice below.  If you need further assistance, please see the Technical Support section.


POSSIBLE TECHNICAL SUPPORT ISSUES

*PROBLEM:  Player has successfully completed a dive in campaign mode but cannot advance to the next level.

SOLUTION:  To advance to the next campaign level, you must first weigh out at the pier and receive your score.  You must also do this before you save your game if you want to start at the next level the next time you play.

To weigh out and receive your score, just click "pier" on the screen that appears after you have shot your third fish for that level - the collection screen (CS).  After your largest fish has been weighed and your score totalled, you will be taken back to the main menu.  From there you can either save or continue your current campaign game - or you can start a whole new dive.  


*PROBLEM:  Upon starting a new dive, a blue screen appears with no water or fish being visible.


SOLUTION: You are probably using an ATI video card and the driver for your video card is outdated.  Please go to the ATI website at http://www.atitech.com to download and install the latest driver for your video card. Once the driver is updated the game should run properly.


*PROBLEM: During the selection of a diver on the "Select Diver" screen, the image of the diver is not visible.

SOLUTION: You are probably using an ATI video card and the driver for your video card is outdated.  Please go to the ATI website at http://www.atitech.com to download and install the latest driver for your video card. Once the driver is updated the game should run properly.

To contact ATI by telephone call 905-882-2600.


TECHNICAL SUPPORT

Please have the following information available before calling technical support:
*	The Product Name
*	The type of computer, amount of RAM and type of video card
*	A description of the problem, including any error messages
*	A list of steps that lead to the problem

Contact Information

Website:	www.encoresoftware.com
E-mail:		bluewater@encoresoftware.com
Telephone:	310.342.0610
Hours:		M-F, 9:00 a.m. - 5:00 p.m. PST

For more information about Bluewater and freedive hunting, please visit http://www.freedive.net